Help with Viewing
The video does not load.
Some organisations prevent videos from being played on their internal computers. Please check with your IT support to see if this is the case - and whether the block can be lifted.
The video takes a while to load.
This site is aimed at Broadband users, so you will not be able to access it on a dial up connection. We recommend a 1Mbps Broadband connection. You may also be somewhere where heavy internet use by other people may be slowing down your connection. Check other video websites such as Teachers' TV (http://www.teachers.tv) to see whether you experience similar connection problems.
The video stops and starts while I watch it.
We have endeavoured to provide robust servers but at times of high traffic we cannot guarantee a seamless user experience. Please be patient or log back on at a less busy time. Your Bandwidth may also be affected by other applications.
The sound on the video is not working.
If you get audio disturbance try refreshing your web page. Please note that your computer has sound controls accessible from the control panel and that the video player has sound controls which appear in the player window.
I am behind a firewall.
Some firewalls block video content and you may need to access the site from a
different location. To check whether it is a firewall issue try accessing a video website such as Teachers' TV.
I click on View Video but nothing happens.
Please check that your browser has JavaScript enabled and that you are not blocking pop ups.
What Media Software do I need?
To watch video automatically on the homepage you need Flash on your computer. You will be offered Windows Media as a default.
Please note: Public TV aggregates videos from different sources, so please ensure you have the latest version of the players :
System Requirements.
Windows 2000 or higher with latest updates installed
Mac OS X 10.3 or higher
IE7, IE6, Firefox 1 and 2.0, Mozilla and Safari 1.0+
Broadband connection with 1Mbps
Important to all Schools: A Video content statement
"Public TV brings together video from across the public sector - and specialises in communication, training and information videos. The videos come from organisations, companies, charities, or governments. They are either hosted on the Public TV website, or they are accessed via a link to the video page of an external website. The Public TV team checks all videos and external links before they are uploaded onto the site. The site has been live for over 6 months - and during that time we have had no complaints about unsuitable or inappropriate material."
Nigel Dacre
Managing Director
Ten Alps Digital
Public TV News June 2007
Information and facts emerging from Public TV are as follows:
Content statistics for the week commencing 24/06/07
3749 videos available to view via Public TV
221 organisations providing video via Public TV
Usage statistics for the last four weeks
155774 Page Views
88915 Unique Visits
100364 Programme Page Views
Organisations with videos viewable via the Government Channel
10 Downing Street, Arc Theatre, Army (MOD), BETT Awards, BETT Review 2007, Cardiff Council, Civil Service, Communities and Local Government, Community Channel, Conservative Party, Culture Online, Department of Health, Directgov, European Commission Audio Visual Service, FCO, Felixstowe TV, Friction.TV, Government Communications Headquarters, Government Offices, Government Skills, Health and Safety Executive, IET, Information Commissioner's Office, Integrated Transport, Labour Party, Liberal Democrats, Local Government Channel, Metropolitan Police, Ministry of Justice, Natural England, OPSI, Oxfordshire County Council, ParliamentLive TV, Power Enquiry, Procurement 2007, Public TV, Research TV, Revolt Video, RNLI, Royal Family, Rushcliffe Borough Council, Scottish Parliament, Stanford University, t-Government 2007, The Big Idea, The National Archives, The Teaching Awards, University Choice TV, UK Youth Parliament, UNISON, Vega Science Trust,
VSO, Warwick iCast, Warwickshire Police Online News, Working Together |
